Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns are easy

Farmobile provides a free, prepaid shipping label to make it easy to return items.

  • You have 14 calendar days from the time your items are delivered to initiate a return.
  • You can return any product purchased from the Farmobile Shop.
  • For a refund or replacement of a damaged or defective product, please contact Farmobile Customer Support at 844.337.2255.